Finding Meaning Through Experiential Design

By Julie Maggos | Senior Director of Experiential Design

While celebrating IA Interior Architects' 40th anniversary, we reflect on the milestones that have defined our journey. One significant advancement to our practice has been the integration and evolution of experiential design over the past 13 years, which has transformed how we connect people to places through engaging and meaningful experiences.


Experiential design is more than just aesthetic enhancements or decorative elements. A sophisticated approach creates a deep relationship between people and the spaces they inhabit. By moving beyond static and superficial design elements, experiential design facilitates profound interaction and emotional engagement with the environment.

Facilitating a Sense of Belonging

A sense of belonging is fundamental to human experience. By building in moments of wonder, user-influenced activations, and personalized elements, experiential designers create environments where everyone feels valued and at home. Additionally, at gathering areas or to complement features like benches, it can facilitate a connection between people, creating places where interaction naturally occurs, relationships flourish, and the sense of belonging deepens.

Bridging Cultural Divides

In an increasingly diverse world, it is critical to bridge cultural divides by establishing spaces that respect and celebrate various cultural backgrounds. Through thoughtful experiential designs that acknowledge and incorporate different cultural elements, environments become comfortable and familiar for a wide range of users, promoting understanding and inclusivity.

Creating Equitable Spaces

Experiential design can influence and improve the user experience, ensuring spaces are accessible and welcoming to all, regardless of background or abilities. With the skillful integration of universal and experiential design principles, spaces speak to the needs of diverse users, creating multisensory environments where everyone can thrive.

Fostering Personal Ownership

When people see their identities and stories reflected in their surroundings through experiential design elements, they develop a personal connection, feelings of belonging, and a strong sense of ownership of the space.

Connecting to the Natural World

Experiential design also emphasizes a connection to the natural world, promoting well-being and environmental stewardship. The integration of sustainable practices and natural elements can establish spaces that resonate with an organization’s ecological values, encouraging a deeper appreciation and connection with the environment. These designs not only enhance the user experience but also contribute to a greater sense of responsibility towards our planet.

Over the past 13 years, experiential design has evolved significantly at IA and, more broadly, across the design profession. From augmenting the traditional design of space, it has become a central element in crafting impactful and meaningful experiences. Moving forward, we are excited to continue pushing the boundaries of what experiential design can achieve, creating spaces that not only meet functional needs but inspire and connect users.


In celebrating our 40th year, we also celebrate the importance of these advancements and affirm our intention to lead the way in experiential design. Looking towards the next 40 years and beyond, IA is committed to creating a connection between people and the spaces they occupy through innovative and evolutionary design. 


Julie Maggos

Senior Director of Experiential Design

Over a decade ago, Julie founded IA's experiential design practice, helping brands and organizations communicate through the built environment to uncover potential, share their stories, and build and connect communities. As a key leader at IA, she has been instrumental in ensuring experiential design is fully integrated across all phases of design and delivery. Julie is also a co-founder and leader of AIRIA, a practice group dedicated to advancing IA’s strategic adoption of artificial intelligence, with a strong emphasis on preserving human curation and expertise.