Healthcare in 2016: Designing Space for Accessible Care
In 1963, when I was a little girl, a visit to the doctor meant a trip to the big office building in downtown Oak Park, Illinois. My family dressed up for the visit—even if we were not feeling well—and the doctor always took us back to his office after examinations to give us “the news.” My doctor wore a suit, covered by a white medical jacket, and a serious expression. The nurses wore hats and perfectly pressed dresses. The office was sterile and scary.